Frequently Asked Questions
Everything you need to know about shopping at Ruti.
What is the Ruti return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that items marked as Final Sale cannot be returned or exchanged.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
How do I find my correct size?
Ruti designs are known for their unique silhouettes. We recommend checking our detailed Size Guide located on each product page to find the best fit for your body type.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your destination.
How should I care for my Ruti garments?
To maintain the longevity of our high-quality fabrics, we generally recommend dry cleaning or hand washing in cold water. Specific care instructions can be found on the interior label of each garment.
Can I change or cancel my order after it's been placed?
Our team works quickly to fulfill orders. If you need to make a change, please contact us within 60 minutes of placing your order, and we will do our best to assist you.